Mission: Society's need for advanced technologies is constantly evolving; in turn, so is Hitachi. With its determination to improve the quality of life for the global community, Hitachi decided to focus on the Social Innovation Business.
Hitachi Data Systems is recruiting to fill the position of:
Job Title: Specialist Solutions Consultant
Ref No: 016877
Location: Nigeria
Direct Reports: None
Role Purpose
- Provide in-depth pre-sales technical support for Sales (Direct and Indirect) and Channel Partners.
- Be a pre-sales centre of competence for specific HDS Services and Solutions and have a detailed knowledge of all the others.
- Collaborate with other support functions to drive HDS Product and Service revenues whilst maximising customer satisfaction.
- Develop relationships with customers to ensure an appreciation of current and potential benefits available from HDS products and services in their environment.
- Lead project/virtual solutions bid teams as appropriate.
- Advise / educate HDS customers, staff and Partners on the technical advantages of the HDS solution with respect to the business need it satisfies.
- Be regarded internally and externally as pre-sales subject matter expert
- Understand a customer’s environment and support the account team to develop the customer’s storage strategy.
- Design HDS storage solutions to represent the optimum technical solution for a customer’s business applications.
- Identify sales opportunities for the HDS Product, Solutions and Services portfolio.
- Assist / enable Systems Assurance raising and progressing any necessary Interoperability Support Requests
- Deliver formal presentations and coordinate/deliver demonstrations of HDS Storage Solutions and Consultancy Services to Customers and Partners.
- Assist in the completion of proposals for HDS Storage Solutions
- When authorised, deliver roadmap and NDA presentations to customer / HDS staff
- Advise on industry-wide technologies, and directions.
- Provide competitive product / solution comparisons.
- Ensure that Services personnel are involved at the earliest opportunity within a sales cycle to facilitate a clean hand-over of the engagement to GSS and CS&S.
- Technically support GSS in their delivery and where necessary participate in project review meetings.
- Ensure HDS solution performs at the customer site to it’s full potential and that customer personnel are aware of the benefits (ROI) provided
- Liaise closely with GSS and be the glue that binds the value proposition to the technology.
- Develop pre-sales technical product and marketing relationships with EHQ and SC.
Key Skills, Knowledge and Experience:
- At least five years experience within an area of like discipline within a similar competitor organisation, end user or IT consultancy services provider
- Ability to develop a detailed knowledge of all core HDS Products - Hardware, software, solutions and services
- Detailed knowledge of other 3rd party HDS Products - depth and breadth
- Complete ability to understand and exploit customer’s technical issues and align solution to business need.
- Conversant and comfortable with written and spoken business English
- Good personal presence, well-organised, adaptable and clear thinker.
- Ability to work in unstructured environments/situations and handle multiple demands with competing and changing priorities
- Ensure effective team work and communication in all engagements – with customer staff, HDS account teams and Services colleagues
- Take advantage of all types of available education material and methods to broaden skills and develop agreed areas of specialisation
- Willingness to accept responsibility and accountability.
- Innovative, actively looking for solutions to challenges.
- Comply with all published HDS policies and guidelines
- Appreciation and knowledge of IT industry challenges and related business issues
- Deliver detailed product / solution / strategy / exhibition / event presentations
- Deliver product announcement education to the direct / indirect and Partner workforces
- Detailed knowledge of application to spindle infrastructures with special regard to performance
- Knowledge of industry best practices for specific solution areas
- Co-ordinate / generate business solution proposals
- Excellent customer handling skills - respect and deliver on commitments
- Business Acumen
- Customer Focus
- Decision Making
- Relationship Management
- Managing for Results
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Job Title: Sales Director
Ref No: 016034
Location: Nigeria
Reporting to: The Regional Sales Manager for ROSSA (Rest of Sub Saharan Africa)
Job Summary
- The Regional Sales Manager will lead and drive revenue generation in Nigeria. Challenging growth targets set for the current financial year and beyond.
- They are responsible for achieving sustainable and profitable growth, delivering increases within key focus areas where HDS must accelerate market share.
- Taking ownership of revenue targets in the defined territory to include Hitachi Storage Solutions, including Enterprise and mid-range hardware and software, File & Content, Converged Solutions and Services.
- The role requires strong leadership qualities and is the ideal challenge for a visionary with an entrepreneurial approach.
Planning & Budgeting:
- Develop, gain agreement to and implement strategic business plans to drive continual profitable growth across the territory
- Develop, gain agreement to and fulfill appropriate annual plans for local operations
- Monitor regularly progress against plans, recommending and implementing agreed corrective action
- To plan a pipeline of 5 x annual quota
- Drive development and implementation of sales strategy specific to the individual Country market requirements to enable continual profitable growth
- Set sales goals and manage appropriate allocation of targets to Sales organization
- Maintain relationships with key customer executives
- Maintain relationships with key partner executives
- Drive sales activities across Poland and act as the senior representative in the market for high level sales interactions and customer/partner meetings as necessary
- Ensure cross-functional communications, including engaging with the Service organisation in SSAF to ensure that technical resource is sufficient to support the growing business
- Promote the Corporate image of excellence, growth, stability and strength through all appropriate means. This would include:
- Customer and prospect visits
- Internal ‘communications’ meetings
- Press briefings
- Trade and Professional Institutions
- Product launches.
- Drives development of appropriate local policies that support the principles of European and Global policies
- Partner with functional and leadership groups to ensure that all are aligned to addressing the requirements, opportunities, constraints, competition and other factors of the territory.
- Ensure Corporate policy is followed in respect of people issues, partnering with Human Resources Director where necessary
- Within the appropriate headcount policies and budget, manage the selection and appointment of all staff in the region, ensuring counsel is sought from the appropriate HQ functional management
- Ensure appropriate personal development plans are in place for direct reports, and that performance management is embedded throughout the Sales organisation
- Drive the development of appropriate succession plans to enable stability and continuity of the team
- Managing via managers experience
- Significant experience of building and managing sales teams in a complex multi-country environment
- Business or Technical Degree
- Demonstrated success in driving sales organisations to sustainable growth
- Knowledge of enterprise customers in Nigeria , especially in the IT Infrastructure space
- Knowledge of RSIs, SIs and Distributors for IT Infrastructure products across Kenya.
- Fluent in English
- Successful P&L management to produce profitable results
- Natural communicator at all levels
- Demonstrated success as a team builder and able to manage across territories, functions and in a matrix environment
- Able to manage complexity and ambiguity and drive plans to successful execution
- Change oriented, able to positively influence others to embrace change
- Demonstrates strong drive to achieve, ability to motivate a team and collaborate to achieve success
- Strong strategic planning capability
Click here to apply for this Position
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